Dr. Paulus and his staff are always courteous and efficient. There is unusually no wait time because I am seen as soon as I arrive. With a quick adjustment, I am finished before the time of my scheduled appointment. I really like that! And already seeing great results. So very pleased!
I normally don’t complain about doctors offices however I have a medical condition which required an emergency extraction of my wisdom teeth so I went to this office with Tricare insurance. The office first of all could not verify the insurance for some reason and caused a great deal of unneeded stress on to myself. I ended up leaving the office after telling the receptionist that I was not speaking with the doctor only to have them charge me once I got back up to the desk post visit when I was covered through insurance. You would think that the procedure I needed due to my medical condition would’ve been enough to push the operation however it was put on the back burner and left. I will never refer any other Military or their dependents here and I will be speaking to Tricare about removing them from the provider list.
Being a first time patient and one who is VERY afraid of the dentist this was an AMAZING VISIT! All of the staff made me feel comfortable, let me know what was happening, when it was happening, and the Dr. took time to understand my nervousness and talk to me. EXCELLENT and EXCEPTIONAL experience. Thank you so much!
My husband has been going to Dr. Anita Paulus for several years, and we could not ask for a better dentist. She explains treatment options thoroughly, and if there is a Plan B due to finances she will tell you. She is honest, genuine, and any work that has been done so far on my husband (several, several root canals for starters), there have not been any issues or problems. She is thoughtful and caring. On the initial patient forms there is a question that asks, "What do you look for in a dentist?," and, "What is most important to you about your dental treatment?" (Or maybe it is worded, "What are your concerns when it comes to dental treatment?") We love her and plan to stay with her for years to come.