I thought I was coming in for a cleaning only and was surprised to learn that each time I came in for a cleaning I would have an exam also. It didn't work that way at my previous dentists' offices. Now that I understand that I'm glad it will be this way.
I called to let you know I thought something was wrong with my son's teeth. You check told me not to worry. Couple months later they were worse and you said it was soft teeth barley fixed very inpatient with my son who is only 2. So I got a second opinion and he has to have surgery on every single tooth and I was told this could have been prevented with proper dental care. Very very unsatisfied! I referred so many of my friends to you but they will no longer be going now. Your staff and especially dentist needs to work on his people skills especially with lil kids...
The lady at the check in desk wearing the hearing aids was always very polite, kind and friendly. She always had a smile and was very willing to help! The gentleman that was the dental assistant that has a fiancee there was also very nice. He had interesting stories to tell and didn't ask too many questions that you felt you had to answer with an open mouth. It was a great office that made me feel comfortable.
I have not had the pleasure of having Nathan work on my teeth before. He was a model of friendliness and professionalism. Nathan was efficient but kept a good conversation flowing. Thank you Pleasant Smile Dental Care, AND Nathan!
I think that the appointment times should be more staggered so that one can be seen at the time their appointment says, and that the wait time will be shorter. This will allow for accommodation of appointment times running longer and overlapping.