I had a dental issue over the weekend and searched for a dentist through 1-800-dentist. No one could see me over the weekend. However Dr. De Valle called me on Sunday night to let me know she had an opening tuesday morning. The doctor was super friendly and was able to deal with a tooth that lost a filling and needed a crown- same day.
My experience with the Staff and Dentist Dr. DeValle was terrific! The friendliness, the manner in which her staff performed their duties And the manner in which the dentist explained the problems I have with my teeth and the treatments I needed reassured me that I had chosen the best care for me and my family. I would highly recommend Dr. Mercedes De Valle to anyone who has a fear of dentistry. She is one of the best around!
Dr. del Valle, and staff, are very friendly and knowledgeable. They discuss all treatment options, and thoroughly explain all procedures. I initially saw Dr. del Valle in an emergency situation, and after that experience I decided to make her my new dentist. AND, she has a good sense of humor.
Some of the nicest and caring dental service I've ever received!
My X-rays and Cleaning were done swiftly and with care. Everything was explained well and the recommendations for future visits were gone over thoroughly and it was over all an easy process. Will continue to see Mercedes R Del Valle for my future dental needs!
I had high expectations going to this dental office. The best parts were my interactions with Juan, who did my x-rays and photos and assisted in my exam and fillings. He kept the monitor where I could see it, explained everything relevant to me in depth, and was very gentle and precise. His comments matched those of the dentist without the two talking beforehand. I learned a lot about my teeth and felt confident the advice I was given was not manipulative at all. The fillings I got look great. Karen, the hygenist, was also quite nice and did a thorough job with my cleaning. My two complaints are that Dr. Del Velle was a bit too rough during the procedure. I had no pain at the time, but my jaw was bruised and bothered me for a number of days. I don't bruise easily, and I've had other fillings before and never experienced anything similar. I think she was just a tad cavalier, since it was a routine and easy procedure for her. I was also not quite kept up with a change in the procedure that affected the cost. I did not feel I was cheated, but I thought I'd mention this in my review in case it becomes a trend in future reviews. The cost was a good bit higher than my estimate, which rankled me somewhat.
Dr. Del Valle is friendly, very talented, and takes pride in her work!
I would recommend Dr. Del Valle to anyone looking for a dentist in the Eugene area. I had not been to a dentist in several years, and know that I had some issues to deal with. I was able to tell her and her staff about my situation, and they were all very understanding and realistic. I was impressed with her skill and chairside manner, and actually thoroughly enjoyed my visit. I love that Dr. Del Valle as well as most of her staff are bilingual, and her patient demographics are very diverse. It's a very welcoming place!