Went in for exam , waited over an hour to be called in. Went in for X-rays they took my blood pressure and that thing squeezed my arm so tight my arm was red and it left red marks on my arm where the cuff was and she had to take my blood pressure twice , when I mentioned it to the dental assistant she said oh it’s because it was to tight
The staff was very friendly and knowledgeable. My grandson who is 5 had never been there before but seemed to be happy and not scared. The dentist and Staff where great we have another visit coming up soon.
Always proficient and organized. I'm informed of each step of the way and I appreciate that. The staff has always been welcoming and friendly with me. I'm very happy with my service at West Coast Dental
I recently went in to get a dental cleaning and check up. Waited about 15 minutes to be called in to do X-rays and the technicians were extremely courteous. Waited another 15 minutes to be seen by the Dr. She was very knowledgeable and re assuring. I was told I needed cavity fills and agreed to do them on the spot. The machinery wasn't working which is not the fault of the employees but they should have tested the equipment beforehand instead of making me wait 1.5 hours while they fixed it. I rescheduled for the next day at 8am, called off work again and came in for the machinery to STILL not be working. They should have called me the evening before or morning of to let me know the equipment was not working. Once again the problem is not with the Dr. but more with the organization of this facility.
Dentist didn’t go over diagnosis with me. The assistant just marked them on their chart and then the billing person came by to just go over the fees of the procedures recommended. The day of my deep cleaning procedure the dentist kept going to other patients and wasn’t focused on finishing my procedure. This process took 3 hours and another nurse had to remind her that they haven’t filled my cavity and I had to remind the dentist that they didn’t do the irrigation on me. They are just not organized and don’t focus on 1 patient at a time. This office also had dirty chairs with old blood stains on them. Will not be returning to this office at all.