Friendly staff but unprofessional establishment
I recently went in to get a dental cleaning and check up. Waited about 15 minutes to be called in to do X-rays and the technicians were extremely courteous. Waited another 15 minutes to be seen by the Dr. She was very knowledgeable and re assuring. I was told I needed cavity fills and agreed to do them on the spot. The machinery wasn't working which is not the fault of the employees but they should have tested the equipment beforehand instead of making me wait 1.5 hours while they fixed it. I rescheduled for the next day at 8am, called off work again and came in for the machinery to STILL not be working. They should have called me the evening before or morning of to let me know the equipment was not working. Once again the problem is not with the Dr. but more with the organization of this facility.
On West Coast Dental Group of Riverside
